Return and Refund Policy

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TALLY-HO JEWELERS

REFUND/EXCHANGE POLICY

Showcase Items:

1. We  will refund or exchange any item that was sold by us as a stock item  from our showcase within 15 days of delivery, as long as it was not  altered from it's original showcase condition.
2. A Special Order item normally cannot be refunded.
   If the vendor where we purchased the item from will either accept the  item as a credit or issue us a refund, then we can issue a refund to our  customer for the item, within 15 days of delivery from our store.

Special Items:

We will exchange or remake any item listed below within 15 days of delivery - NO REFUNDS!

1. Cast items from wax, either a showcase wax or hand-carved.
2. Special Order items ordered for the customer from an outside vendor.
3. Handmade items either fabricated or cast.
4. Showcase or Stock items that have been altered in any way including ring sizing.